Why SERVPRO? We’re with you every step of the way

3/21/2024 (Permalink)

SERVPRO isn’t the only restoration service out there, and not even the only restoration service in Missoula. With a few options to choose from, you may ask “Why should I choose SERVPRO of Missoula in the event of water, fire, or mold damage in my home?”

The answer lies not only in our highly trained team and specialized technology but also (and perhaps more so) in our commitment to our customers from the very first call all the way through to final repairs and cleaning. Our promise to make water, fire, and mold damage “Like it never even happened” is not an empty one.

SERVPRO of Missoula technicians are on call to respond to emergencies 24/7, because we know emergencies rarely occur at a ‘convenient’ time. If you have a flood in your home, our team will be onsite that same day to extract water and begin drying out affected materials. Once your home reaches dry standards, we don’t just leave you to figure out the rest. SERVPRO of Missoula also works with your insurance company to make the process as easy for you as possible, and provides repair services as well as contents cleaning; our team’s collective experience ensures that we’ve covered all the small details, so you don’t have to

SERVPRO of Missoula isn’t only a restoration company; it’s a residential and commercial mitigation, repair, and cleaning company ready to take on a project of any size; and in the event of a loss in your home or business, it’s also a support system. If you call SERVPRO of Missoula for water, fire, or mold damage, you can rest assured we’ll be with you every step of the way.

Training Matters: SERVPRO Certifications and Commitments

4/14/2023 (Permalink)

SERVPRO technicians have the training to get the job done!

The SERVPRO of Missoula website has a lot to say about the training our technicians and project managers receive. This is because when the need for a remediation and restoration professional arises, the need is often urgent, and we want our customers to know right from the start that our technicians have the training to get the job done right.
We often specifically mention IICRC and RIA certifications. And why are these important? The IICRC—the Institute of Inspection Cleaning and Restoration Certification—is a non-profit organization that has provided the most utilized information for the cleaning and restoration industry in the U.S. for more than forty years. The RIA—the Restoration Industry Association—is the oldest restoration trade association in the country and works with the IICRC to develop industry standards. The training our team leaders receive from these two organizations, in conjunction with specialized training provided by our corporate training facility, equip them with the expertise to address water, fire, or mold damage of any scope or scale. This is due to vigorous courses in all aspects of remediation—from advanced safety training to classifying categories of water damage to understanding microbial growth.
When we speak of our highly trained team here at SERVPRO of Missoula, it isn’t just idle chatter. Our team members are trained not only at the beginning of their SERVPRO careers, but via additional and refresher training throughout each year to ensure that we can deliver on our promise to make the water, fire, or mold damage in your home or business “Like it never even happened.”