Training Matters: SERVPRO Certifications and Commitments
The SERVPRO of Missoula website has a lot to say about the training our technicians and project managers receive. This is because when the need for a remediation and restoration professional arises, the need is often urgent, and we want our customers to know right from the start that our technicians have the training to get the job done right.
We often specifically mention IICRC and RIA certifications. And why are these important? The IICRC—the Institute of Inspection Cleaning and Restoration Certification—is a non-profit organization that has provided the most utilized information for the cleaning and restoration industry in the U.S. for more than forty years. The RIA—the Restoration Industry Association—is the oldest restoration trade association in the country and works with the IICRC to develop industry standards. The training our team leaders receive from these two organizations, in conjunction with specialized training provided by our corporate training facility, equip them with the expertise to address water, fire, or mold damage of any scope or scale. This is due to vigorous courses in all aspects of remediation—from advanced safety training to classifying categories of water damage to understanding microbial growth.
When we speak of our highly trained team here at SERVPRO of Missoula, it isn’t just idle chatter. Our team members are trained not only at the beginning of their SERVPRO careers, but via additional and refresher training throughout each year to ensure that we can deliver on our promise to make the water, fire, or mold damage in your home or business “Like it never even happened.”